avatar for Jill Mead

Jill Mead

U.S. Bank
Group Product Manager - Project to Product Coach
Minneapolis, MN

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Jill Mead is one of the former recipients of the Top Painful Process Award in a Fortune 50 Company who knows what it is like to have her governance product relentlessly called ugly. Realizing the dire need to change it, she led a wild 3 year journey to completely redefine what it meant to do ITIL Change Management in the world of digitalization and large bureaucratic organizations.

Today, she is helping improve products and customer experiences at a larger scale as a Product and Agile Transformation Coach.

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