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Thursday, October 15 • 4:20pm - 4:50pm
Biz & Tech Partnership Towards 10 "No Fear Releases" Per Day (Capital One)

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We are currently transforming how work gets done, more specifically how we deliver software in a consistent, secure, reliable and efficient manner.

This experience report focuses on a large customer facing value stream, servicing over 80 million accounts. It is made up of 25 Agile teams with approx.150+ engineers geographically distributed.

We were previously using a vendor product running on a mainframe and manually releasing core capabilities to production on a monthly cadence.

Today, we have transitioned to a reactive based micro services architecture in the Cloud that has enabled us to achieve far greater throughput. With close to 60 pipelines frequently releasing in small increments (~4300 releases over the last 12 months), we have minimized risk by maturing our engineering practices and increasing our adherence to automated control gates.

This talk is centered around our close collaboration between Business, Engineering and Product to understand user needs as well as the alignment on shared roadmaps. The goal is to partner on achieving business AND tech outcomes - both delighting our customers while also being well managed.
Was this easy? We are here to share our learnings, challenges faced, and how the team overcame these to achieve the goals set in place!

avatar for Biswanath (Bose) Basu

Biswanath (Bose) Basu

Senior Business Director, Anti-Money Laundering - Machine Learning and Fraud, Capital One
Biswanath (Bose) Basu has been with Capital One since 2003 starting as a Business Analyst. He has worked in several areas of the Credit Card business leading strategy and analysis involving customer acquisitions, customer management, collections and recoveries. He has been a Senior... Read More →
avatar for Rakesh Goyal

Rakesh Goyal

Director, Technology Engineering, Capital One
Rakesh Goyal is a pragmatic technology executive with over 25 years of experience leading transformations and execution excellence of large scale enterprise platforms and systems. Possesses deep expertise in leading software engineering organizations, designing and implementing mission... Read More →
avatar for Jennifer Hansen

Jennifer Hansen

Director, Product Management Delivery Experience, Capital One
Jennifer Hansen leads the shared services product teams with the responsibility for transforming internal delivery platforms at Capital One. With over 20 years of leadership experience in all phases of the software development lifecycle, she collaborates with stakeholders across various... Read More →

Thursday October 15, 2020 4:20pm - 4:50pm PDT
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