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Thursday, October 15 • 11:40am - 12:10pm
Service Level Objectivity: Improving Mutual Understanding Through the Language of SRE (MediaMath and Google)

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Prioritizing reliability is hard. Is our service stable enough? Are we shipping features fast enough? Not only do different disciplines (operators, developers, product managers, executives) have different perspectives, they may speak in very different terms: how does “increasing disk I/O” translate to “greater market share?” Site Reliability Engineering (SRE) provides a framework in which shared goals can be described in a common language. In this session, Adam Shake, Director of Site Reliability Engineering at leading AdTech firm MediaMath, reflects on an ongoing initiative to reimplement and improve SRE throughout the company. It’s a journey that requires engaging diverse stakeholders in frank discussions about tradeoffs between reliability and feature development. Attendees will hear a first-hand account of methods that work to align teams, and how small improvements in communication can have a big impact on technology outcomes.

avatar for Adam Shake

Adam Shake

Director of Site Reliability Engineering, MediaMath Source
Adam is a high energy, passionate early adopter of many things IT. He loves to help his team, and others at MediaMath, see the vision of the future and get them excited about where we’re heading. He believes in what DevOps and SRE can do for a world class technology company!Adam... Read More →
avatar for Dave Stanke

Dave Stanke

Developer Advocate, Google
Dave is a Developer Advocate for Google Cloud Platform, aligned to the DevOps community. He loves talking with practitioners: listening to stories, telling stories, sharing a healthy cry. Prior to Google, he was the CTO of OvationTix/TheaterMania, a tech startup in the performing... Read More →

Thursday October 15, 2020 11:40am - 12:10pm PDT
Track 3